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FREQUENTLY ASKED QUESTIONS
Here you'll find answers to commonly asked questions over our fitness equipment repair services.
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Do you offer maintenance programs?Yes. We offer preventative maintenance services for fitness equipment and machinery on a bi-monthly, quarterly or six-monthly basis depending on your location size and requirements.
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Which preventative maintenance program is for me?Preventative maintenance allows you the security of knowing your machinery is in the best possible operating condition. How often you service machinery depends on your budget and volume of clientele, but a comprehensive program can improve the lifespan of your equipment.
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Do you only service big gyms?No, we are available to assist at locations of all sizes including multi-location operations, gym facilities in resorts and unit complexes, and gym equipment housed in private homes.
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Do you sell gym equipment?Yes, we can source gym equipment for your outlet or facility, and offer advice on the right equipment to suit your needs and budget.
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What equipment brands do you work with?We specialise in the service and repair of all leading fitness equipment brands.
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Do you do emergency callouts?Yes, we pride ourselves on our swift attendance to emergency repairs. We understand the importance of getting your machinery back up and running in the shortest time possible, with minimum disruption and fuss.
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Do you handle relocations?Yes, we can take care of the relocation of your equipment and machinery, working with you to have you back in business quickly and efficiently.
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What about installation?When it comes to installation we can help you in a series of ways. We can offer advice and guidance about the right equipment, source the machinery for you and then install it in a timely and efficient manner. Or we can simply install equipment you have purchased and ensure its setup correctly for your clientele. Either way, we’re happy to help.
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Why would I pick Gymtec?At Gymtec our commitment to customer service and understanding of the fitness industry is second to none. As an independent business, we work with and have knowledge of all fitness machinery brands. Our aim is to keep your fitness machinery in “perfect shape” to ensure its longevity and maximise your investment. We do so with minimal disruption and fuss.
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